Two years into Starbucks’ turnaround, CEO Brian Niccol is prioritizing makeovers for the coffee chain’s cafes and improving the customer experience as sales rebound.”Starbucks is back,”…
Many banks are witnessing a lot of changes at the senior level. But the pool of candidates for top positions appears very thin. Why is this…
On May 19, 2026, the White House released an Executive Order titled “Restoring Integrity to America’s Financial System” and an accompanying fact sheet. The Order directs…
Poor chatbot experiences are driving customers to seek human support and consider switching banks, making AI agents that truly resolve issues and strengthen relationships more important…
Listen to this articleEstimated 5 minutesThe audio version of this article is generated by AI-based technology. Mispronunciations can occur. We are working with our partners to…
URGO Group, Demant, and Rabobank select Pitcher to support modern commercial enablement DENVER, Feb. 23, 2026 /PRNewswire/ — Pitcher today announced three new customer partnerships with…
In line with its continued commitment to advancing digital excellence in the banking sector and delivering modern technological solutions that address evolving customer needs, Gulf Bank…
Customers with bank accounts in the UK will see a significant increase in the amount of money that is protected if their bank or building society…
VANCOUVER, BC, Nov. 13, 2025 /PRNewswire/ — Fintel Connect, the leading growth marketing platform built for the financial industry, has released its 2025/2026 industry report, Competing…
SAN DIEGO – More than half of consumers dislike or hate the use of artificial intelligence in customer service interactions and more than 80% prefer to…