accesso Technology Group PLC (FRA:LQG) (Half Year 2025) Earnings Call

This article first appeared on GuruFocus.

Release Date: September 09, 2025

For the complete transcript of the earnings call, please refer to the full earnings call transcript.

• accesso Technology Group PLC (FRA:LQG) reported a strong increase in their sales pipeline, which has doubled from $12 million to $24 million compared to the previous year.

• The company has successfully diversified its revenue streams, with significant contributions from new markets such as Saudi Arabia and Australia/New Zealand.

• The introduction of new technology, including composable commerce and AI-driven efficiencies, is expected to enhance operational capabilities and customer offerings.

• accesso Technology Group PLC (FRA:LQG) has seen a significant increase in the value of new customer wins, with an 82% rise in transaction values.

• The acquisition of One Risk, a digital waiver product, is expected to provide a competitive edge, particularly in the ski industry, by integrating a market-leading waiver application into their product set.

• The company experienced a 21% decline in guest experience revenue due to a hardware purchase in the prior year and reduced visitor volumes caused by extreme heat.

• Transactional revenue was down by about 4%, primarily driven by adverse weather conditions in June, which affected attendance at theme parks and other venues.

• Despite an improved gross margin, cash EBITDA was down to $5.1 million, largely due to increased underlying administrative expenses.

• The company exited a B2C business and sold a Brazilian subsidiary, which contributed to a 1.9% decline in headline revenue.

• There are concerns about potential bottlenecks in implementing new wins due to the complexity of client resources and responsiveness.

Q: On the new wins, how should we think of the time to revenue from these wins? Are there any bottlenecks or risks in implementation given the greater success you’re seeing? A: Steve Brown, CEO: We are in great shape with implementation resources. We have maintained a strong bench for implementation, and the operations team can support as needed. Delays are often due to clients underestimating the complexity and not allocating enough resources on their end. We try to assist them as much as possible to work around these issues.

Q: Could you delve deeper into the much-improved win rates? Where are the improvements coming from? A: Steve Brown, CEO: Improvements stem from reorganizing the team to focus on fewer products, enhancing response times to customer inquiries, and increasing in-person engagements. These changes have helped us better align our approach and improve our win rates.